Use the current service guide. Staff reviews the draft before sharing.
← Industries & teamsMore time for people.
Healthcare & Care Services / Keystone
More time for people.
Less time chasing information.
Websites, custom software, and connected AI for the people who provide care.
Make your services easier to find. Turn scattered documentation into organized work. Give staff answers grounded in the information your organization trusts.
For behavioral health, disability services, community support, and care organizations.
YOUR REQUEST
Review last week’s service documentation. Organize it by purpose, flag missing information, and prepare follow-up for the right teams.
LAST WEEK / DOCUMENTATIONA clearer week. Ready for review.
Review ready▤ Shared files+▣ Staff portal+✓ Approved guidance
▤D-01✓▤D-02✓▤D-03✓▤D-04✓▤D-05✓▤D-06✓▤D-07✓▤D-08✓▤D-09✓▤D-10✓▤D-11✓▤D-12✓▤D-13✓▤D-14✓▤D-15✓▤D-16✓▤D-17✓▤D-18✓▤D-19✓▤D-20✓▤D-21✓▤D-22✓▤D-23✓▤D-24✓
18Organized
4Need review
2Need information
“Please arrange a follow-up.”
No coordinator is named in the source.Draft for team lead → Confirm who owns the follow-up.Source linked. Next step prepared. Your team makes the decision.
Reading records and connecting the context…
Ready to explore
01 / Documentation intelligence
Understand the information.
Move the right work forward.
One document can carry several different needs. Advanced AI can read the meaning, connect the relevant context, and prepare the right handoff.
- Read beyond the filename. Organize information by its purpose, even when an attachment is simply called “scan.pdf.”
- Connect the work that follows. Separate requests, identify missing details, and prepare follow-up for the appropriate team.
- Keep the evidence close. Let staff inspect the original passage alongside the proposed action.
EXPERIENCE WE BRING
Explore Document IntelligenceOur work with mental health providers has included software for categorizing care documentation and portals that help answer recurring questions. That experience informs how we approach the work around care.
Client details remain private. The adjacent demonstration is a recreated example.SAME FILE TYPE. DIFFERENT WORK.The meaning changes the next step.
Choose an example to inspect the reasoning.
▤ scan_1042.pdfSAMPLE / EXCERPT
“Please send the current service information to the family. The referral packet is missing its contact page.”
MEANING → CONTEXT → NEXT STEP
Keep the packet incomplete until the required information arrives.
Two needs recognized. Two follow-up drafts. One connected source.
02 / Connected staff & client portals
Answers that know
where to look.
Your team should be able to ask a useful question and get an answer connected to the right information, with a clear next step when a person needs to help.
- Use the information you trust. Connect current policies, service guides, and approved resources.
- Fit the person asking. Staff, clients, and families receive access to the information intended for their role.
- Move beyond an answer. Prepare an inquiry, follow-up, or handoff inside the connected workflow.
SIGNED IN AS STAFFYour resources. Within reach.
Staff accessYOU ASK
What do we need before a referral can move to intake review?
CONNECTED ASSISTANT
The current checklist calls for a completed referral form, a contact page, and the service being requested. The intake team reviews the packet before confirming next steps.
APPROVED SOURCE / EXCERPT
“A referral packet contains the referral form, contact page, and requested service. The intake team reviews the complete packet.”
NEXT STEPOpen the referral checklist.
03 / Websites & service access
Help people find
their next step.
A family looking for support. A professional making a referral. Someone considering a role on your team. Build a website that makes each path clear.
- Explain what you offer. Present services, locations, and ways to get in touch with clear language and thoughtful mobile design.
- Keep information moving. Use a website agent to prepare coordinated updates to service pages, FAQs, and recruitment content.
- Connect the next step. Route inquiries into an appropriate intake or staff workflow, with information handling defined for the job.
northstarCOMMUNITY SUPPORTServices About Contact
SUPPORT. CONNECTION. POSSIBILITY.Life in your
community.
community.
Find support that begins with you, and a team ready to listen.
Explore our services ↗NEW / SERVICE INFORMATIONCommunity Connections
Explore local activities and opportunities with support from our team.
YOUR QUESTIONS, ANSWEREDWhat is Community Connections?
A service that helps people explore local activities and opportunities with support from our team.
How do I learn more?
✓ Matches the service page draftContact the service team to discuss your interests and the next steps.
WEBSITE AGENT
Use our approved service guide to add Community Connections to our website and update the related FAQ.
Service page + FAQ prepared. Ready for your review.
Ready to explore
The people building with you
Care experience
belongs in the design.
Good software starts with understanding the people using it, the questions they face, and the responsibilities they carry.
Holly TateNursing experience. Clear communication.
Holly brings a nursing and professional content background to the conversation, helping uncover workflow friction and make information easier for people to understand.
Levi BeersMore than 30 years building software.
Levi connects that understanding with the applications, data, integrations, and AI capabilities needed to put the solution to work.
HUMAN PERSPECTIVE / TECHNICAL DEPTHBuilt with the people
doing the work.
doing the work.
Source-linked answersRole-based accessVisible review steps
A useful first conversation
Where does your team
lose valuable time?
Start with one recurring burden. We’ll explore the workflow, the systems involved, and what a useful first project could accomplish.
CHOOSE A PLACE TO STARTPOSSIBLE FIRST PROJECT
A clearer documentation workflow.
Explore how records arrive, how staff categorize them, and where review or follow-up gets held up.
- What we would look at
- Document sources, your categories, and staff review steps.
- How we would judge progress
- Time spent sorting, routing accuracy, and unresolved items.
Your selection carries into the inquiry. Start with the workflow; no care records are needed.